FAQ.
Everything below is how the store actually works today.
What is HTV?
Heat transfer vinyl: solid-colour vinyl cut on a plotter, placed on the garment and heat-pressed. There is no printing involved, so designs are bold solid shapes — no gradients or photographic shading.
What fit are the garments?
Relaxed and oversized. Sizes run XS–3XL. Order your usual size for the intended fit. If you are between sizes, size up for a more relaxed fit. Because every piece is made to order, you can message us before ordering and we will measure your exact piece before pressing.
Which garment colours are available?
Only the colours actually photographed for each design — black for most designs, white for BET ON ME. Each product page shows its garment colour.
How long does my order take?
Every piece is made to order — ready in 3–5 business days, plus shipping time. Pickup orders in Caledon are ready in 3–5 business days.
How do I pay?
PayPal — with a PayPal balance or a card. No PayPal account needed: PayPal guest checkout accepts cards. Payment is processed by PayPal; no card details are stored on this site.
What are the delivery options?
Free pickup in Caledon, or flat-rate shipping: Ontario $12, rest of Canada $18, USA $25 (all CAD). You choose pickup or shipping at checkout, and shipping is charged at the flat zone rate — no surprises.
Is tax charged?
No. Prices shown are final — no tax is added at checkout.
What are the prices?
T-Shirt $60 CAD, Full-Sleeve T-Shirt $70 CAD, Hoodie $100 CAD — the same price for every design. No tax charged.
What is the returns policy?
Size exchange within 14 days on unworn items — you pay the return shipping. Defective or wrong items are replaced free. See the Returns page for the full policy.
How do I wash an HTV garment?
Cold wash, inside out. Tumble dry low. Never iron directly on the vinyl print.
Can I get a custom design?
Yes — send your artwork or idea by email (apexalphagraphix@gmail.com) or WhatsApp (437-970-4405), get a quote first, and nothing is cut before you approve it. See the Custom Design page.
